UX Research Club
UX Research Club is a podcast dedicated to the rising field of User eXperience Research.
Dr Emmanuelle Savarit is an expert in UX research and the author of Practical User Research: How to integrate User experience research into your product development.
Emmanuelle has created this podcast to share her passion for the UX research discipline with you. If you have any questions, please feel free to contact her on LinkedIn -Emmanuelle Savarit, PhD
The UX Research Club's 1st season was released in 2023, and the second season will be released in 2024-2025.
UX Research Club
S3-E2: Why Research Ops Matters: A conversation with Kate Towsey
In today's episode, I am delighted to have a conversation with Towsey
Kate Towsey is an independent strategic advisor, ResearchOps guru, and founder of the Cha Cha Club a members' club for ResearchOps professionals.
Kate has been at the forefront of ResearchOps for over a decade. The inventor of the widely used acronym PWDR (pau·duh)
for “people who do research,”
Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.
Kate has delivered e-commerce, education, government, retail, and tech operations.
She built and managed the Atlassian ResearchOps team, which is widely recognised as the benchmark for scaling research services and systems to hundreds of people and is the exemplar in the industry. She recently released her first book, Research That Scales: The Research Operations Handbook.
Kate's website
Kate's LinkedIn
Substack
🚀 Masterclass: Leading with Impact — Becoming a UX Research Leader
- Date: 8 October 2025 (live)
- Format: Interactive, limited places.
- Listener offer: Use code UXRC8 → £159 (instead of £199)
- You can book here: emmanuellesavarit.podia.com
Ideal for senior researchers and managers who want frameworks, tools, and the confidence to lead with impact.
📖 Coming Soon: The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership
Launching in October 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.