UX Research Club
UX Research Club is a podcast dedicated to the field of User eXperience Research.
Dr Emmanuelle Savarit is an expert in UX research and the author of Practical User Research: How to integrate User Experience research into your product development, and more recently of the UX Research Powerhose, the foundation of strategic UX research leadership.
Emmanuelle has created this podcast to share her passion for the UX research discipline with you. If you have any questions, please feel free to contact her on LinkedIn -Emmanuelle Savarit, PhD
The UX Research Club's 1st episode was released in November 2022.
UX Research Club
S4-E3: AI in UX Research: Why AI Exposes Operational Weakness
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AI is transforming the way organisations work, but successful AI adoption is about far more than technology.
In this episode, Emmanuelle explores how AI is exposing the operational maturity of organisations, revealing the difference between teams built on strong systems, governance and workflows, and those relying on workarounds and individual effort.
Using UX Research as a lens, she discusses why AI may amplify operational weaknesses, how mature organisations approach AI differently, and why UX Research plays an important role in helping organisations redesign workflows, manage risk, and navigate AI transformation responsibly.
In this episode:
• Why AI exposes operational maturity gaps
• The difference between operational systems and operational heroics
• How AI can amplify fragmentation and inconsistency
• Why governance, workflow design and management practices matter
• The hidden risks of accelerating work without improving quality
• Why UX Research may become increasingly important in AI transformation
Because AI transformation is not fundamentally a technology challenge, it is a human systems challenge.
📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership
Launching in November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI. 📘 Get the book on Amazon: here
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